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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 & E4 E, |/ Z3 [5 J+ \. a' F
* N0 x9 m, z; D! F! v: f R【论坛ID】：pingjing00993 c3 r8 F" E6 Z K" g% L' ?
【咨询公司】：易发国际" [9 I7 _3 Y1 |+ Y- n/ @( B4 h
【公司账号绑定】：已绑定; o# y; ~ s/ O8 k( Y5 |
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑
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楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
# U9 x* s' i. P6 ?. ?
' }$ l: l0 A* r依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟: H+ M1 H N2 r7 {4 {9 a' C4 V, e
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跟进情况更新：
5 z* S( F! u% V$ z2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服
5 J |8 Q p; ]; `3 {8 M+ ~2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评” F0 c/ t0 o4 c$ c* e1 ~2 {
; M4 \% c. h# j( h& V+ l9 w6 q8 s评价说明：
7 K' O8 ]# \, V1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
% w2 n0 J; Q. V9 |) D& ^2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53" i) s# o5 i2 l- f# d" u
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
6 k, h6 K- e/ z1 f/ O) g& f# l8 f: Y* I3 u) ~9 p( ~, U% u, W
依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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) [8 {3 ]" T% v/ r0 l瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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( _6 c' y4 r0 @楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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' P: r% {# z* K- y0 ~2 J1 y9 h, y谢谢版本处理，版主的服务贴心啊 |
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[( B7 m; t4 P l0 l/ { V不客气，这是我们应该的 ! p/ r# D- J" T
; G+ b; M" a2 h$ d8 r/ J看到楼主已申请绑定了，我通知客服给审核通过 |
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