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当前离线
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【会员论坛ID】qwertok139 【咨询公司】:188金宝博 【公司账号绑定】:已申请绑定。 【咨询内容】:36小时未出款,第一次在他家存款下注,20日晚的提款,按要求提交了身份证一次,然后过了十多个小时再提交了手执照片,依旧未出款,想问什么时候会出款?
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 ) t1 j/ P# Q7 @5 F
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楼主您好,先不急的,我先找客服了解一下情况,有回复了会给您告知。( }+ G8 k* L+ F# I; A% Y% ?! d
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会员诉求描述:会员已经交上所需的文件,但是已经过了36小时未出款。
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% n# p- S0 h7 d8 `8 o跟进情况描述:1 n% {) n5 f% ], p- @7 P
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进,并将情况留言转达给188金宝博客服。(周日客服休假)周日留言客服
* N" z4 Z/ q; e: k& K+ f& l3 m: ~- N2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核,正安排出款,正常情况会在2个小时内到账。
" z- r$ K2 U2 W2 C7 p) j7 c2021-8-23 23:04【会员回复】——已到账
0 h0 U+ J/ S j) j$ D, g2021-8-23 23:04【会员评价】——好评+ L; _/ @9 J: L' M B0 ]
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本次咨询总结:$ s9 C" [" Y, ~, N+ Y* m
本次咨询中,会员表现的理性,礼貌,有耐心。188金宝博客服回复和处理都很有效率和速度。
" Q# ~& x9 F! Q$ ]! T审核通过后即安排出款说明2个小时内到账,会员收款后也给予【好评】结束本次的咨询。6 K1 \/ R3 J! e0 R) n( g2 F
5 v. |. Y* d% O评价说明:2 G% R7 e3 f# F9 `0 v7 G1 _
1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理
o* U; O3 i5 f- i6 b, ^! w2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。, `" }2 h1 o L- }. F2 [
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当前离线
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您好,亲爱的会员:
- x# i; i |- ]# B& c抱歉为您带来不便!; b3 F0 C3 W& I
经查询,提款已经通过审核,正在为您安排出款,正常情况会在2个小时内到账哦,请您留意~ |
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当前离线
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楼主您好,客服已经回复了在两小时内回到款,请问您收到款了吗?
# J+ l4 \$ O T! @2 c如果收到了,请您对这次的事务进行评价 【好评、中评、差评】
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评价说明:
+ M/ B: _% w. k0 _; w4 K- @1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理$ F. j$ e/ M; {: s* T7 p5 C+ w
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 15095 小时
本月在线: 381 小时
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- N3 {$ z. _) @/ b. e感谢您的好评 |
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