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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
P. u: I1 m+ [) e- F2 s( s |
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 ( Q9 S: @ M# C7 z9 @5 r
& J7 @1 @2 |/ I3 U1 Q9 [+ [, Q楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。; |: l4 S7 I8 O5 t: `$ J
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: Q; J% c! J# S0 i/ a8 P6 j8 A-----------------------------------------------------------------------------------------------------------------------
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0 `3 j# s3 `! ^3 S; ]0 r" G' R- p会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
8 S" @4 D# o4 c. \
+ S. V% Y" |' w3 r跟进情况描述：
/ _5 Z- E2 R" W2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服. J0 h2 ?# S& P! q$ \
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。1 M/ l: j5 C9 S! g+ I% a
2021-8-23 23:04【会员回复】——已到账0 ~0 F* h+ \6 } |- X1 ~, a
2021-8-23 23:04【会员评价】——好评
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7 H, ^1 g) l; |2 A7 s) p( V7 L- `1 J本次咨询总结： ]4 _: H* G) r! X6 Z2 X
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。9 A. N" ?5 z8 L" i8 @
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。9 B5 G% q; [9 L! B5 p d& G# x
# K1 D& d: \$ M8 I9 K评价说明：
. N' B0 r( m$ _& B# x2 t. t" a- S1 p1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理, \( v$ m; j( D2 L4 w% P1 m# w
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。! g: `; Q; }8 W% Z% g- }
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您好，亲爱的会员：
0 \4 K N6 p8 r0 f& Y7 H抱歉为您带来不便！ K: Z2 Q* `6 C* T% N( Q
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？/ k) F8 R2 ^) ~6 A' b* m5 @
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
9 X: d5 u# g! C& u, L
$ p4 f( w! o* Q l评价说明：$ n) p& W u; p: K
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 L" g' y" p8 ~9 f2 ~2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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9 `# E( ^1 P; R# ]8 F感谢您的好评 |
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