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当前离线
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活跃币:
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总在线: 2109 小时
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司+ p. s$ P3 u+ x8 c$ ?
登陆后发现有90多元 差看了一下存款记录 显示是活动优惠- p5 ~, v9 T3 p8 b1 U/ W5 G
咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动 5 S: s1 {( Q( ]. o; }1 B' `
在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元! J! E6 i; K/ z: K8 _) p
那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水
" J+ |' F/ C4 w5 R. V( N1 ^5 J 于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了' T$ J8 l0 x3 ?# m: ~
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
' @- K8 P5 ]8 l& [ v, ?9 _ 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
, { g5 _/ S- c" ` 问题是在给我添加520活动彩金的时候& A7 v" g& h& C+ X* u8 b' n
客服说必须要扣除前面送我的那个88元输剩下的20多元 7 T* W P8 s" ~; f: D, a/ s( V$ Z% G! T
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
+ N2 l- T, \& F 因为我那个时候已经存好了1314元 无奈我就同意给扣除了6 a# A6 H* x5 n- t" p" v6 f" \' u$ q
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了
& }6 T$ a& M* L1 P; T; _" Z A 反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機
' H% [* O' I* G' K) C/ }. W 而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额/ p2 y2 Z3 j1 V8 r
就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧
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当前离线
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天策币:
活跃币:
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{:4_130:}非常满意 |
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当前离线
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天策币:
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑 " h( k$ u9 w0 M# W' F8 F) b3 F3 |
- [1 V0 ~7 f% A7 Q: X c亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦:
8 Y, ?% a! a# F1 S首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。
9 T" g6 _3 k u3 T! w7 t9 q3 z$ M接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。
1 { }" ~( m1 l+ ], I最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢
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当前离线
经验:
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活跃币:
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
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6 M0 s) m4 B7 A* k" p亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
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U4 j. s- @# P7 v! Z3 J! ]不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完 % x/ @5 ^' d! j
但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理
2 Y# f$ O6 N4 L7 d' {; W) o) }虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款
$ q8 r! C |9 A' E0 M* L+ Y而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
/ n& l! O2 M! [他家在线客服完全误导我 非要让我玩老虎機游戏 # Z, E y( ?7 F+ U3 [3 l
显然不合理 |
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