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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 # W5 e/ P& G2 k6 |
+ `" j9 G# w' P* g3 Y% S: }3 k5 o楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。- e s- N4 Q1 w5 G& G9 K M* E
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6 d9 k; W% \: J: O1 G5 a会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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T# b5 o2 G8 `- d2 L跟进情况描述：
' }& P3 j' `, {: u. E" x0 N2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
; @9 S2 Y0 g) M9 N$ F) a$ a2 K/ D2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
) L1 b# G+ @# W0 ?, y1 D2 a2021-8-23 23:04【会员回复】——已到账! s, g+ D# g5 }# x6 I
2021-8-23 23:04【会员评价】——好评
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6 ?1 m3 O/ ]+ X" E9 E; |4 |本次咨询总结：
& H% ]; M8 c7 M$ y4 r本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。4 q1 j6 E# o2 \/ i4 W4 T5 z
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
" Z; u" x9 r, r% |% H7 J$ i, n! f; w1 c9 O* I: ]' \% g' L
评价说明：
: b& o/ P! W+ U7 X) Z; f! L4 R1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 v, q; z3 m0 N7 T5 q4 X
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：
! Z" H* q$ m r1 T抱歉为您带来不便！& p. I, e/ z8 a: b2 L+ T" P# G
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？0 K/ }# d/ t0 h ?% N
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】" U' R9 B& Y: }
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评价说明：* z$ _' S& L0 `7 X5 a- j/ A* v) U5 V, \
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
8 [" _1 T; n9 r/ @2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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