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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ * G- J1 D. Q2 F" ?# s+ `
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。7 l6 _( A) Z4 x. I" ?
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; B: z# B) C. h6 u0 f-----------------------------------------------------------------------------------------------------------------------
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。+ M% L7 b8 H, Q8 [% p4 y
9 _9 s5 I$ L, {3 N
跟进情况描述：" f! h8 v) { `: t/ J
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
7 d# b, n+ S+ `2 t( @# G2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。/ i2 S7 I8 ^9 D/ k) \" e7 Q, [
2021-8-23 23:04【会员回复】——已到账
$ e/ t* ?8 c' R1 a. k2021-8-23 23:04【会员评价】——好评) H* W4 x& V* ]# L1 }: d; z
; S6 h' u' x( {; w% ]$ c本次咨询总结：
2 _1 s$ D7 Q, a4 a& Q# B; a9 L本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。: v& X$ O' K6 F4 V2 e% v
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。# L$ ?3 A7 H/ {; A5 \% C
+ q' D) L7 l& O' q: ~3 y: X# a/ v评价说明：# N6 d( @: G7 O& `
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' M1 \2 L( \$ V( V' m% G5 r/ `0 A( F" f
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。0 m/ }1 c2 t" E! [# J5 G
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您好，亲爱的会员：
5 ~ z4 d/ `* R2 j5 E- r抱歉为您带来不便！
% G3 _/ }& X0 B- x) G8 \1 o经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？/ X% ?, r3 j* h+ x
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】+ S1 U0 I* b. O
- D1 s# a& j2 v3 y- n" }评价说明：0 H+ g" o& ?/ \7 N. F% }
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& K, f/ Z. D+ q2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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! l( N* l: g$ |" c+ `
感谢您的好评 |
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