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会员wyfd818咨询鸿运国际冻结会员帐号事宜
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本帖最后由 天策-婕诗 于 2020-12-22 23:11 编辑   Q6 d) j& ~% v3 M; F5 o" J* d

7 ~0 l5 J& L/ Z+ Q6 X【会员论坛ID】：wyfd818
) }. A2 v5 R) p! v. ~2 Q" j【咨询公司】：鸿运国际' e  w2 `) j9 p+ n' u9 t# P& U
【公司账号绑定】：已申请绑定。
: L: m& C; z: X1 N- I( ~$ J【咨询内容】：近几个月一直都在鸿运国际存款游戏，今天也不例外的在玩真人百家樂游戏，亏损掉后想重新存款时，发现无法登陆鸿运国际。提示信息：您的账号已冻结，请联系24小时在线客服。经与在线客服沟通，要求我发邮件咨询。现邮件已发，未见任何回复处理。
* i8 k2 y2 H/ k请问鸿运驻守论坛客服，在我没有任何违规行为，为何随意审核冻结我的会员帐号？请尽快解封我的会员帐号为盼！！！
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8 ?4 Y& ?% \9 Y3 O- I2 H# ^

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2#
本帖最后由 天策-婕诗 于 2020-12-22 23:03 编辑 5 A: X& P4 }% u! m1 H

! b- [' v* O& ~# @哥哥的情况诗儿了解了，这里会联系客服的，请耐心等待。如果哥哥有收到电邮的回复，也麻烦告知一声哦

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3#
天策-婕诗 发表于 2020-12-22 22:59' O* r4 Z* t8 U" C% ?* v
哥哥的情况诗儿了解了，这里会联系客服的，请耐心等待。如果哥哥有收到电邮的回复，也麻烦告知一声哦
/ t& h) q! Z" E' f% [2 T
我的会员帐号是原华人论坛链接注册的，请婕诗版主加以跟进为盼

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4#
这里看到有张截图有会员账号，这里帮哥哥编辑了一下。诗儿会帮哥哥跟进的哦

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5#
主题回复处广告图案-天策传媒
天策-婕诗 发表于 2020-12-22 23:14$ T+ |4 G) t4 J% V5 o: z
这里看到有张截图有会员账号，这里帮哥哥编辑了一下。诗儿会帮哥哥跟进的哦

  l4 H+ I% V2 y, A7 C希望能尽快解决我的问题。谢谢您{:8_303:}

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6#
时间一天天在过去，仍然不见鸿运国际的驻站客服出现，倍感无奈与失落

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7#
天策-婕诗 发表于 2020-12-22 23:14) N# I1 ^4 b( V% }- m3 [+ T
这里看到有张截图有会员账号，这里帮哥哥编辑了一下。诗儿会帮哥哥跟进的哦

* ]! m. Q- V; T* B: r, ^4 X时间一天天在过去，仍然不见鸿运国际的驻站客服出现，倍感无奈与失落
0 S) u3 @7 a+ ~7 Z4 d) H" ?2 v8 c再次有劳版主跟进、沟通

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8#
哥哥，本版块是不强制公司客服回应的哦，今天估计客服休假，已经留言给客服了哦，明天会帮哥哥跟进的

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9#
天策-婕诗 发表于 2020-12-27 22:21: I4 U3 X8 B' u/ E) d) p
哥哥，本版块是不强制公司客服回应的哦，今天估计客服休假，已经留言给客服了哦，明天会帮哥哥跟进的

) M1 ]7 U2 ?" g6 t鸿运国际似乎不再理会与回复天策会员的咨询服务，不再重视会员的感受，令广大会员难以再信赖{:8_315:}

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10#
wyfd818 发表于 2021-1-1 01:347 |) l) `, a. S) ~* W$ g! Z( O
鸿运国际似乎不再理会与回复天策会员的咨询服务，不再重视会员的感受，令广大会员难以再信赖

, w& \( @4 Z  `# F哥哥，诗儿版主还没来上班呢，小千这里帮你留言给她哦

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11#
wyfd818 发表于 2021-1-1 01:34
- i; A6 Y" B& n) {( p  C鸿运国际似乎不再理会与回复天策会员的咨询服务，不再重视会员的感受，令广大会员难以再信赖
. q/ f. f% p! F$ q! ^, p  e
哥哥，诗儿这里一直都有在跟进中的哦，还请哥哥耐心等待

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12#
哥哥，这里还没得到客服的回复，哥哥尝试联系在线客服哦

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13#
天策-婕诗 发表于 2021-1-6 18:523 \9 U8 f( u% d# L
哥哥，这里还没得到客服的回复，哥哥尝试联系在线客服哦
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鸿运国际没有任何理由永久性冻结了我的会员账号。原因：不受欢迎玩家！{:8_293:}

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14#
wyfd818 发表于 2021-1-7 01:14
" @9 e4 s' O" c+ N  d  D3 g鸿运国际没有任何理由永久性冻结了我的会员账号。原因：不受欢迎玩家！

2 b. Z, z: F! i; V这是得到在线客服的回复了吗？

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15#
天策-婕诗 发表于 2021-1-7 08:10
- c/ y% W2 i8 ^/ Z5 ?% `这是得到在线客服的回复了吗？
+ P% a' B6 L+ a+ q* o. c  n) p! Y
电话来电通知，冻结会员帐号的原因：不受欢迎玩家。在线客服无权处理。

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16#
既然哥哥是事务的到解决，诗儿就完结处理了哦，麻烦对这次的事务进行评价，跟帖回复 ‘满意，一般 或 差’

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17#
天策-婕诗 发表于 2021-1-8 09:11
0 R; R: a6 W" H3 ~6 Y! o/ l既然哥哥是事务的到解决，诗儿就完结处理了哦，麻烦对这次的事务进行评价，跟帖回复 ‘满意，一般 或 差’
% J6 d9 H" ?+ C3 s8 w2 R: y
对版主的积极跟进表示满意，对鸿运国际与驻站客服表示：差！

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