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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
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4 c2 F4 V/ [5 @7 w/ N7 V( _6 |% v
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！" G6 | ^2 \" ]$ q7 k( \
还有1小时活动开始~请你赶紧处理一下~谢谢! U. t2 U& Z* Z/ F5 d
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？: R0 t2 V5 w/ s* u7 J7 q! ^+ d
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，8 v& h/ l& c6 q6 A, y
等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败
l4 ^) R( F3 W& X2 Y |
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问下贵司财务~多久可以处理好呢？
# Y' b" R' Y, i5 |& i, |& P# K目前还不确定时间 很抱歉 他们一旦上分会通知我们的' M, k2 [0 R q! y; C2 g! ?
11:39:047 N# o+ a7 m0 h# ^ d0 S, Q& M
现在我查询到，存款失败呢，什么情况？？？. j: d* F+ w9 z& K
因为太久没有查询款项，系统会自动显示失败
+ G& j0 d4 e5 j, T等等财务查询款项会帮您调整上分的
( y9 p8 |3 m8 H& g/ N11:42:29
" a6 N- d% B; L! g1 e: N1 ?调整上分不可以！活动要求在线存款上分的！
1 P" N$ s3 _ D3 e. t5 ^没关系，我会帮您备注起来的. z) E3 E8 ]" a* x
11:43:34
; k, O8 r" _8 O8 U" c6 O请你继续跟进~我再同时需求论坛客服帮助! N1 R8 H$ _: e3 D8 i* o
嗯嗯 财务说他正在帮您调整了
) a, m9 g6 x* V8 K: C我这里有帮您备注了～ 他们审核存款就会知道了
- Q7 j2 G8 c1 ^! ^ U11:51:07
; T" C* a/ B8 {# ?1 h w4 `亲 已经帮您调整上分了% d4 x! d* V2 w' H! Q
11:58:157 U& B7 k6 n% S
问题是调整上分~不符合活动要求呢？$ `* R' p$ e& U2 M* R3 ~
我在咨询论坛客服呢0 Y2 a: A$ Y* W5 U* f
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
0 O# l% ~$ X' G# u5 |! l我有帮您备注起来了
- z* D" E4 j9 Q! m" _* s11:59:47
9 s% O. C4 u' L4 e6 p; N- y9 ]/ G这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51/ {6 h4 k% w1 E6 i3 g! V! x& E9 D
子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，( |0 L0 |2 @3 N5 _3 W7 v8 T
等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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