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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
[复制链接]
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【会员论坛ID】：秋色从西来
( w7 ~; |+ _& r2 l0 S【咨询公司】：乐天堂+ P% r6 ]3 s2 n/ {+ \! Q
【公司账号绑定】：已申请绑定。
& a& H: `# \, s( `事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。5 K, F7 [( | b* J! I, {. d- l/ U
2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。- y7 R' E% r+ f0 ]7 f x
3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。1 p! d: V9 r# K) h) S+ t
: I d9 b6 i- ` p/ G# ~
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？" U% @! g; y, n3 Y! n
2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。
: B8 ]) F- z% W5 ^ 3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。
6 T3 g; A' o& U. v' G 4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。
8 h* o/ K4 r/ p$ M# m) K
- n4 w' }: W! `8 W, l+ @ 我的诉求是：请求论坛客服协助解决，存款200元给上一下分。$ z1 v x6 o$ E, X& k8 I/ W
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% H9 x8 o1 P, l- L4 H" j哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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( x5 d$ f' C6 h) H
我天天都在找在线客服，但现在已经陷入了死循环：- _* w2 v" g- c: @( C
找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线2 P4 _3 c$ a' |. x
天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑 * A! f& j% {# [6 q! l: T
秋色从西来 发表于 2021-2-2 17:17
7 O9 N! _& ^6 \( x7 i; O& i我天天都在找在线客服，但现在已经陷入了死循环：
3 _6 b! ?: s" T$ y" E0 H5 A找在线客服——在线客服帮忙提交——相关部门处理—— ...
7 r% [% g/ i6 o% @2 A; m/ O哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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当前离线
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当前离线
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! y; V. s0 L7 H) @' h: D+ U: o4 p( S) A
哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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