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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 % ?* L2 `* x( Q( b" w
- P: W6 V5 `, A7 G* u* `% w0 Z1 v楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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# U( V9 x9 h) k! h, b跟进情况描述：
- O; _& O% X0 |2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
0 t4 ?% s7 }; |2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。- |' D, o) h0 o$ j- _2 j# J
2021-8-23 23:04【会员回复】——已到账
b# [- T( a' F' K! \2021-8-23 23:04【会员评价】——好评" W5 o7 i$ Z8 D$ b
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本次咨询总结：
3 K3 V5 M8 }9 E k# {本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。9 ^" V7 m+ \- j' v
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。& f8 G# G' g0 g. m3 a
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评价说明：4 b) t- [# L. l* _2 v
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
* S M" o6 [8 K& @- p. {2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 x+ v; t' Z! q$ K% T9 g: y# q
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您好，亲爱的会员：
% }6 F B' O+ a' z1 u( n r1 W4 B* W抱歉为您带来不便！
. k s {" G$ H9 m) V. j经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
+ j' R1 @+ L! g3 `) N如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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, \; H; ^) _9 g/ w! J评价说明：
, G4 m2 o6 n0 x( f1 Q+ {: c# J1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
6 a3 o' R4 w$ N8 e, A2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
经验:
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本月在线: 381 小时
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/ Z& X' X9 I) \' u
感谢您的好评 |
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