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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ ; m7 c2 n3 t* W, _! S! Y2 F0 V
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：
0 _1 F0 L3 n' t; \' M0 y' p2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
: P9 w h! \& y% u2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。9 n& Q# Z2 Y1 k3 R
2021-8-23 23:04【会员回复】——已到账
7 s8 D, i# l2 Z& R2021-8-23 23:04【会员评价】——好评0 M* v/ c2 _! k* w" U
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本次咨询总结：
6 D6 a( P/ t% E9 m本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。3 g6 ~2 E& H. @4 Z
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。7 a" E O, c W$ Q9 u
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评价说明：2 L+ G3 G/ c- F. k3 y6 E
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
, F- B+ E. U+ y& H$ I# h) o6 B2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：
1 R& x( Q9 d" [抱歉为您带来不便！
) F: q4 M& ]; V! n经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
0 ^, S$ c8 B* f5 ~) U如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：7 c( A+ O, v9 ~+ \7 n8 j
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 z3 `# I: f2 ?; H, @ A) d4 I1 m2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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感谢您的好评 |
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