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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到! \$ f9 x3 \" r" U
目前等待中 有经验的老哥过来说一下这种情况有遇到过没
+ N% o4 {8 ]) W S9 y
" a3 Z3 W8 {1 e# F9 b7 ~| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
5 ]# m; X% `3 w: T' S, x( I$ }% c+ m1 ?& ?5 l
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
& a& b \8 T8 |/ L----------------------------------------------------------------------------------------------------------------------
* m& \* c1 X$ n: w: |- \* h跟进情况更新：9 ?, j4 g4 _4 M3 q6 O
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服8 M. i o" F) |6 w! m0 W. t+ f
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
0 {6 q/ a, ~& g* A2023-11-8 13:30【会员评价】——好评结束本次咨询
/ S& {7 G! {1 H+ @, R+ m1 N1 u% D) q8 X/ H+ t1 u C
评价说明：5 Y6 l3 v( H+ [/ S: y# e
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
+ a* |# S' a6 J9 u2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
6 X) P. R) H' `: K# B1 s# W3 v4 | |
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/ l! |: I) n+ u* n& l已经绑定了 |
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! B3 w, Z3 C/ N+ n你好，这边没有收到您的邮件哦。2 G c; k- g" M6 |6 K( k3 i0 z1 U
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
" i% r+ @$ n# }- P2 Z您只需提供身份证件【正反面即可】6 a; D& [/ m# j+ B, A7 h
% [5 r5 A* @. n这边可以私发我您发邮件的截图嘛？ |
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/ ?7 W& G: h- @- Z8 z- K
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:093 ^; f6 c% H( h; @6 E
你好，这边没有收到您的邮件哦。
1 j5 M! h( Q2 [- m6 A% c我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。& x+ J: F4 ?- O9 A* L
您只 ...
( {+ f5 { B# ^. l L: o! ?如何私发给你 |
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$ L6 V6 o$ @) X, a+ U8 e我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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好的 在线等 |
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. P( O1 P m4 I) _1 i/ e6 H
已经发送了 收到了没 |
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7 V/ D7 ]- f6 p2 W, e4 F5 b
怎么和你私信 |
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8 e4 Q6 b* B8 S0 l我在论坛无法给你发送短消息 只能阅读你发给我的 |
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( `2 R% g9 o9 G- R" J# F8 O, y$ Z
我的权限不够 |
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, N6 B6 g& u$ r0 ^还是没收到哦，我让客服联系您了 |
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. Q" z: h$ K: d- g
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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' w# f5 z( N( W' R2 u客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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3 G, ?3 D' |- b! d0 D您好这个与账户资金无关的，
& O2 h' ^+ r+ c& }, J为了客户资金安全及避免洗钱活动
- w( u8 ^$ Q% C# K, o; I我们一般都是由系统随机抽查的以确保是本人进行游戏
( R1 D* [0 d1 V" V3 x这样一来可以减少资金冻结事件! Q( l" I ?( G# w% b }& P4 f
希望您理解及配合 |
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