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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
7 }* E$ X: m. _! P: @3 S5 ~" A' I$ I
【会员论坛ID】：iwatch
% r" |# [' w- P9 L: L【咨询公司】： 头头
! Q6 w! ~, X3 K: r. M/ D【咨询内容】：
1 V* J, @0 Z! l, q" y! I
( x3 ?! f: V, L$ p昨天在你家注册了个账号，今天参加活动存了1018。% N1 T7 j( a3 P
9 g+ t5 @3 H: x. r中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。. ?+ k8 z7 I! ?
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？- `, |5 S [& G9 U0 S5 C" s( V
) f- W, g) J$ C2 C8 s9 {6 d. ]到现在还没回复我的资金的去向，真有这么难？; y; W+ M+ z# R6 r# L
. x' b2 w4 b! C. X: b帮我追问一下，我转的两笔款去哪里了~ （附截图）
- Z. o2 o& N+ z- n. m# [. s0 Q/ L# f" B! \; _! \6 E! G6 n
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5 B" M4 p1 ]0 S+ F" T0 d
谢谢~
7 i9 m8 z, I/ s' _- P下午就找了在线客服，一直没能解决，好像很难一样？
1 {/ H* \/ L2 ~' H这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。$ n9 [& V3 I" V& _9 a: J! `
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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6 S5 i. v6 U! A/ V) x8 Q
现在已经在提款审核中，但是还是没有得到任何解释。
) E4 L- E) X. R如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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& ~! ~9 ^* ^9 i7 ?8 Z
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
$ u/ q$ r' c6 R, u g5 Q' o) _7 G. g' D5 {8 U
这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
4 K$ l* v0 ]7 G
/ l2 E Q1 t7 f. d, m只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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iwatch 发表于 2017-8-15 10:55" }$ r8 q; q4 z) X
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5% L r( F' {- _( C* \
7 j& i; b* [4 |; Q2 U+ A, j/ b这个问题绝对不是这 ...
" L8 L- q9 ?4 e4 a: _* v您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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x+ [2 q- A" R& w4 \客服妹妹，我最后说一次。' Y0 {/ \# u. q( \" L# {9 z
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，7 P `- U: i7 \) w$ B% R
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。: Y2 i) ~2 m7 t. d
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。% D5 c8 C: E( X# q w
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。7 f- C! J: O5 E3 }& |/ u8 p
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2427 小时
本月在线: 1 小时
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: K* g+ V* l9 R3 |' H) u
资金到账了，在线客服真的很不给力。- \& C' [3 F) l: M0 F$ |
就评一般吧。 |
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