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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
* s3 k/ T0 n5 z【咨询公司】：E世博
5 t& j2 ~9 [( ]5 A5 _【公司账号绑定】：已绑定
( |2 ]! @2 B; w5 L) D【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。 ~0 r4 G0 W3 p* l. D* c9 {. u5 z0 g
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
7 E/ F* ?# D, A8 E) U( E 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。; K" N! }! a& s0 E% h1 h0 l4 ]
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
1 p" O& n' f) }( f. [; P 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
6 e5 m4 X8 _* m/ R5 g& o! D" P$ ]' r' }--------------------------------------------------------------------------------------------------------------------3 ?6 e7 Q- J2 C3 h2 J. f# E
跟进情况更新：
! f5 R' A& o ^4 }7 i2 s2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
/ o+ l( ]$ h2 t' y8 z2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。/ y6 A2 ^% q7 b; Y, q# S9 _( f
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
; X2 r7 r- P( q6 @2022-10-27 14:24 【会员评价】—— 中评
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/ [5 R/ S1 a5 h评价说明：
* E# R# z2 c/ X6 f9 \& ?7 U1 S& V7 g1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理; [: }5 s* L. g$ c' U9 O& n+ ?
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好1 ~# a7 G! v5 S. g i- X2 U
e妹已将您的状况回报给相关单位了！) @/ @( c+ w5 W3 S. {
请哥哥放心，公司会尽快协助您的问题的～
- I3 B8 t$ z+ X- _由于妹妹权力有限，无法了解详细原因 :(
; z+ }0 ]7 d$ n% t, c如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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