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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
, ^! a9 n' Y w" ]+ c【咨询公司】：E世博+ J7 ?9 t( ^- t2 T; I9 [
【公司账号绑定】：已绑定
: y- I% O8 z2 _【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
# p5 k. T) z; a5 }7 {/ R2 I z 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
_, c# B. S' L4 Z% z7 H 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
, @! p# S. B C! k5 o/ T2 r0 [: ? 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。 U+ U) D# z# O" |6 p9 `& G0 p
另外，建议提升网站安全措施，否则让人很不放心。" P8 X- O( L! K- W8 ]( }
- J. L" j& R% o5 j! S0 q# v3 ]
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 ' _ T3 ]$ I" c
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。4 {- {# R/ Y" }0 }; ~
--------------------------------------------------------------------------------------------------------------------
\" c0 P; r5 ]3 h7 f/ ]% e$ H跟进情况更新：
4 g& b7 V8 u4 X: Y+ ]0 \5 d) r2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服! F9 y3 q2 e7 Y8 o
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。" S( z# X2 J' O, @7 w( i6 P }! t
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价8 I) X- n3 H6 X( R' |
2022-10-27 14:24 【会员评价】—— 中评& a6 R3 E. s$ o' ~5 _, R
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评价说明：- } I6 D0 o! K) _
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
$ e [% `/ u: J& ]1 i2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。9 g, Q( u2 X1 v# N9 A
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哥哥您好2 h% I7 ?, _% c% x/ G4 @
e妹已将您的状况回报给相关单位了！
3 m O4 X- I+ I5 }; o请哥哥放心，公司会尽快协助您的问题的～
6 F* z) y1 V* q m; U由于妹妹权力有限，无法了解详细原因 :(
# {. g0 [' P: K- ^2 e如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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