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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
- s7 i$ i8 K9 A' j【咨询公司】：E世博9 J' Q) f7 n7 ?% l3 B$ v5 K4 e
【公司账号绑定】：已绑定
! h; o4 P" U. j* b- A: ^" m【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
* z# S5 n' `+ ^ 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。1 E0 w* ? T. w! u: q
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。! n* t! Q7 b5 J
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
& F x( c- o& \ 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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" P1 O& B c: y4 T好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
3 W: V {- f; [2 u3 h--------------------------------------------------------------------------------------------------------------------
( o; x4 b! [6 c; n. V跟进情况更新： - ?7 h6 H$ u2 a$ [
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服5 D" }% y; n0 T W1 g" V5 |" Z
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。0 t9 H8 _8 a* Y7 a& v+ z
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
3 u7 y' h. W* ~" Q( i2022-10-27 14:24 【会员评价】—— 中评
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评价说明：
$ M9 i& p* h4 Q- O3 q$ { c1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
3 N2 o( d, c( a. S$ l4 }0 X2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好( w7 J' h- U) _$ J l2 e
e妹已将您的状况回报给相关单位了！
/ \! Z. l& o. M: T) T请哥哥放心，公司会尽快协助您的问题的～
* ^/ p/ O; E8 T3 K9 N# Q- q由于妹妹权力有限，无法了解详细原因 :(: B8 |2 K7 g2 Y: Z4 P
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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