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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
. x1 e C2 r" T1 A- `2 o- ?9 d/ P) @
/ R' B8 e$ x7 |【论坛ID】：收米哥
+ f! Z$ y6 w4 v) a# Q! [, x% P& t【公司账号绑定】已通过
5 {: P, t# w- D* `【咨询驻站客服区版规】：我已阅读确认8 S! R3 }! f) }/ o
【咨询详细说明】：
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p2 {' m" L. H1 S已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
- A$ t( f* e" L$ K7 y6 m0 c7 `+ u& ]* `
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
* P- F/ d9 m: `( _! X, L% {+ y公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 m+ }0 d6 `+ Z$ ^: u
1 W! w( x e4 L5 o好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: H3 l+ Y! p- I9 V7 w; W0 g5 _
-----------------------------------------------------------------------------------------------------------------------$ P' |0 n* m! u" ]& h& {
+ D2 G* {; e$ `, C: V- A& t5 f跟进情况更新：# v4 `- b. T* {- w
2 P3 Z( c9 r4 F2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询$ R# A/ r1 d- `8 | L p
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况' \1 m' D- m) {: |/ L
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价% r( d& O% M1 A; j3 r2 p
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询* ]; V I5 P" c4 C8 I3 ^
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评价说明：
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9 O' B) L7 u4 a- v' U/ X) b1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
( j3 Y4 _, f- D0 {4 D2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53- q4 G% u" V7 h4 |3 p5 E* H
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理5 {, v! R' A, W# k, O" g
------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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' _7 N1 j* K4 O$ |
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53; p0 c7 r- F# _
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理' v X# t% |) ?. f* _
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6 y3 I0 `4 w8 R我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评& R' {) |- N9 h3 ^& z
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当前离线
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& A7 W9 S* a5 `5 N$ j! B* [其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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9 I( Z8 E% i0 ^9 ^+ _* k) B看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
4 `5 \8 g( A& Z) ]本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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