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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥2 u: y% ]3 ?) N
【公司账号绑定】已通过: b0 ]' `0 t) |: W8 g( i
【咨询驻站客服区版规】：我已阅读确认
( d! ~% {0 b) T9 O' Y2 e' M【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。7 z$ E- S% \7 Q3 F3 |' o2 f
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533. p h/ f. x& f, a. J ~2 c" b. j
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 a/ W, F; u( y7 G/ D3 B7 s
2 Z2 G- x. |3 Y好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：
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$ R: p5 y: m( M* O/ b8 v$ `2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
- Y, H' S0 I, M9 x2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
6 S1 _% N- Z7 _! J$ |; e2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价& I+ ~" m8 J7 K: ~7 G( \1 w' f
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 T+ y s: V" b6 g" _. ~' D2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。. Z; o" i9 n- G# A
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天策-七玥 发表于 2021-11-6 09:53
7 ^. q: p U0 ]4 z7 [好的，先别急哦~七玥这里帮您联系客服看一下怎么处理; J# ~( z/ i$ v
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4 c: V6 X% n V, Y上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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9 q& ^; f7 P2 o9 d& Z' Z/ x周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53
9 ^0 T# f; q1 @6 {" ~8 z好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 @: B# n- l2 t) @
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/ W7 e" _+ C4 c9 W5 c我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评- O5 U) L1 D g
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# [8 l# Q S; b- x0 f其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
$ H3 M3 W* H5 z+ O本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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