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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥
1 m5 X! Q' ^; V! [【公司账号绑定】已通过
$ ] i, R( x8 i6 m0 I【咨询驻站客服区版规】：我已阅读确认
' d4 F6 V2 A% q) i" D8 @【咨询详细说明】：
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9 c2 {5 u; y# C% @3 `) D: g已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。2 i! u9 g, a9 C" p8 d0 `* `0 i# K
+ ~% R c0 q% S! n# @) S5 Z转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
4 t, |# i+ l4 R0 n( b( l公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 9 ~7 _1 M W6 N) o8 t; t2 q2 Z
6 O5 z+ L7 s- i5 t好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 R- r6 l# m. K8 C" \' s
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3 R3 U1 u) K: U; Z8 b( L
& a4 c$ ^; W6 f跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
; I3 Y& \ m) C, s' A+ n4 ? I5 ^2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
* Y/ t6 k. W* A; h; i; [4 c7 W2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
5 J/ L1 Y* `3 [/ n4 \2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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4 `4 e4 _$ Q& N! o" D0 f7 E评价说明：
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' \4 L. @' Z# S/ |! }: o1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& b! T5 q( Y4 p$ x, b# _2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。5 m2 N0 X, G( W: R I0 N. g" d: X
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当前离线
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天策-七玥 发表于 2021-11-6 09:534 z8 q+ Y2 O" [; m/ r
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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* a6 T5 D% S$ S% A& C8 A4 I# i7 D+ U上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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6 @7 \+ F( O, j$ K; V6 `- E周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:534 `9 |/ I# Y1 j7 G* ^
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理" i, ~$ b. j+ a
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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0 z4 ^$ f% s0 y8 G+ r) }好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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2 {7 V0 V) a1 P& v3 [0 a
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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& @0 }/ R! p# \: H9 [看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
7 N5 d% J5 k% Q% Y# y3 D本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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