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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 ( [7 S0 C) p, q+ b
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【论坛ID】：收米哥! P5 u; N' O1 v) R* V
【公司账号绑定】已通过! |2 n: |" A) A, Y
【咨询驻站客服区版规】：我已阅读确认
* G7 o0 S' W6 X, o【咨询详细说明】：9 I7 R9 I. {7 {! [. c4 h
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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% E- L7 ?1 l9 T. b8 z( f转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
/ F4 P0 f. T0 h+ X# w8 j+ G. s9 o2 W公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 7 F- s- W8 [ v
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：
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6 P i7 ~4 ?5 X) J2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
9 O! o; g( }9 c! a2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
( l" _( d1 U6 H9 ^2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
2 T. }- M- t% B, j7 e$ `2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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0 h& ?7 [# T5 S# I/ s; b评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
- b9 d( C d4 M2 l5 ~9 y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
6 f0 S) a$ `( b. e# p# y7 }好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 F" m3 u+ U) h; ]! m: m; u
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$ ^. {- M5 [" n) n上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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. j0 a) o# x' O7 n周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
# b$ y( T( l: f) {好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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( w; m. q4 o! r* V; ~0 }好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评0 P$ R+ T9 `( a1 `: s
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当前离线
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; s) e& ?* o' Z* c7 d3 d其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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, E/ j8 f5 G/ s6 I1 B+ E看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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( ~4 s+ H: F( H7 L) @
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
, V( R' q# t$ w. e; N0 H本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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