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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
: M$ @6 |" ]8 Z1 _- ]0 a0 l' Y ?* `( l% T5 o5 m
【论坛ID】：收米哥
: C2 l1 D- d/ y5 f' r8 o【公司账号绑定】已通过0 y, V6 e5 s) M: T$ v( L8 G/ Z) e- u
【咨询驻站客服区版规】：我已阅读确认 a$ j* l, `4 k0 j* {: |2 G
【咨询详细说明】：# S# }: K, z1 X" A/ x0 K3 a: F ~
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。) O- p6 j: s$ S" s6 {6 ]) Y8 ?
2 @% J: [4 ^& u转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533* Z" P, i2 \3 |: m% n9 ?
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq% X9 x2 k& q/ c! ^
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 + [6 X i* i5 V2 B
8 W+ p5 I. R' g$ s% Y8 _/ p# t好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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6 I: ~1 s2 e4 S" G+ y& M跟进情况更新：
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1 d2 a G( j! N+ z0 }' f% p K2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
# d+ y: p* {+ U2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
* v* _7 d) X4 H8 a2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价- |8 ~. Y, t7 F8 P8 d
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询0 l6 |# s+ G# `$ o: Z& B' y7 b3 K
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评价说明：* O0 c. j% h( \ M
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理$ W' s0 b( _) H( ~/ P! a* G( [
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。0 N& d( s& u7 r7 \
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
' T# ]# B( J+ Z好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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( f3 }/ Z: U5 w2 n W- h周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:534 j0 y5 {' B* j3 \* r: I
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理7 M" v: f- G( b1 B0 @- ?
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9 L, J/ W: I# \( q H0 N5 o) k% f我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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9 w- ^7 |5 {2 n; p. e! l4 {好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间) G9 U- i4 Q l" n5 g ]( a
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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