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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 ! T' p3 v$ B1 h0 e$ ^
3 F5 V: P5 z0 A Z$ h2 J! ?【论坛ID】：收米哥
: |# K$ ?& n- k8 F+ f【公司账号绑定】已通过
3 h. m6 S _- J( m' V1 ?! H4 w/ l3 X【咨询驻站客服区版规】：我已阅读确认
" { R1 _0 U4 ~* a# z# @! K【咨询详细说明】：+ ~& [% p* D9 Z' \) i: M
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, H& {' I3 T. R已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。 x9 e1 I& ?8 C, v: N2 ]
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
- F. [3 I7 B1 }4 a0 F公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
3 J' u- N! l& ^9 P8 O+ a; }" O, [) F/ [9 y3 i( L* j/ f; S
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
& F z) F' ]( f( M/ V-----------------------------------------------------------------------------------------------------------------------' s7 w3 E7 {% X! E! E. j3 j
+ c3 p# E/ A/ Y跟进情况更新：8 u; u. }4 C( S+ v6 A
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询& B& D/ w" J( O8 }4 f0 L
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况+ Q' ?: V' w. J( i% }1 W# b
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
2 w7 m7 g2 r8 r# K; P2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询2 z f3 P U% w+ [+ t3 R$ _
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评价说明：
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3 }8 d$ [# Q, E8 P+ y& E1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) X9 B+ }/ r- ?5 f! R2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 W% b& d. E( _) c% \
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天策-七玥 发表于 2021-11-6 09:53+ s2 [5 j, y) d" N
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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3 p( X; j2 X! S( b, z0 W上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:531 ~0 n# l/ P/ h+ q8 E; Q
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理, Y0 x( b R# F4 L! U9 @
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) B% b* |* x0 j+ y! }我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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: l2 o( T2 i; ?& m: L好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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( M. \6 m2 r' n& g1 E* H$ d其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间; V5 Q, J& t" L3 C- w' C: \
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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