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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 . I1 N( F& t! X5 r# j0 ~8 m% m
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【论坛ID】：收米哥
% K; F; w5 L/ N- s# r o【公司账号绑定】已通过
- x, g9 T& `) g3 K c【咨询驻站客服区版规】：我已阅读确认
/ a+ _2 Y" Y T6 g1 c/ _* K4 g【咨询详细说明】：6 S- | i( Y) D5 I B. d) \/ a3 P( {8 N
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0 }" Z' {5 e& h5 L; ^8 y已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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. X9 U8 O) G$ J" i! k: S7 c( l转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
: u# w9 S2 t5 s. H' B6 h: R公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 7 R6 B% {& Q7 ?2 K
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
9 [+ D3 G7 B7 _3 K-----------------------------------------------------------------------------------------------------------------------6 |- ]7 o+ t$ l9 v
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跟进情况更新：
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! {% Z! b" j+ f, a w' T3 q2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询, B2 Y9 k( n6 F( e+ V( G
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
" p3 }. f Y: P2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 O. t+ k, c2 X S$ L1 a7 l2 ^
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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5 i- o* M! d! U; ?7 V, `! O评价说明：
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- \) f: M6 Q2 T" Y9 J6 c( q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
5 A2 `% S% d3 ]& h/ E: C2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:532 X o. C, s3 |% Q4 l
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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( Z u/ W9 b) l$ J上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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, z1 V; x( i ?1 k8 m( b) B, }2 A$ J
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53( P5 l! V5 G3 w# }) @* @
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理# v. [1 ~3 }" ?6 I: p% R) E2 @
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! o0 s& f4 q3 V2 | Z1 |- [我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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: z, \/ n# e$ m t' J8 x" i2 m! e好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评4 S! x& z9 ~3 C: G4 k
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当前离线
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: k5 q E5 M5 Z, P) t其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
1 M) H# J$ I* }2 W: Y本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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