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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 ; ?6 Z- {* v4 f- e8 C# d. U" O" [
1 R( Z, Y4 d' X% z) s& w0 ?" Z o. W【会员论坛ID】：iwatch0 |6 m. u* P, O
【咨询公司】： 头头
# V9 j5 K. {: C【咨询内容】：8 k/ d' x$ M6 @1 n1 h+ z
7 _/ N" v- n/ _7 P, e) `昨天在你家注册了个账号，今天参加活动存了1018。* u/ D( W; n) m/ @
2 E1 e2 [% P5 B) _. M: T( t" D
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
2 j/ ^( }1 U) J& a; Q难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
' T/ z r' `+ \% u' c0 Z6 l# d0 ^" K
到现在还没回复我的资金的去向，真有这么难？$ `! P% Y) o. N0 n$ _+ B' ^$ D+ {
1 o9 T6 y* O( h+ }帮我追问一下，我转的两笔款去哪里了~ （附截图）! w3 Q) o8 ?, i
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9 p$ i+ Z" u; T9 Y- A; F. }6 k
谢谢~$ \9 ]" K: e1 L5 Q
下午就找了在线客服，一直没能解决，好像很难一样？% P0 i' _& @1 L& J+ {( y
这庄可能太小了，老板兼会计，老板娘做客服？ |
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当前离线
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。* B8 F9 Y- m9 O# Z& m
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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# y3 ]# g: p# W0 q+ a+ t) X9 e现在已经在提款审核中，但是还是没有得到任何解释。: H5 B; t( u' {3 o
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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当前离线
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1 V5 X5 n2 E& d( e3 I1 q8 y& Z当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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$ K, E4 r, S& n) v% ~6 W/ t$ x这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。5 u* N- `7 J, y0 M2 \6 U+ C9 S
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
# F% N. D {' @) p+ a! x当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.56 X5 o9 @# H. E0 P$ L2 s P, |' \8 F
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这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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+ M* B X D4 W& [5 @
客服妹妹，我最后说一次。4 S& B7 r8 o0 E# j! q. Y5 k6 p( O
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
2 _# V& @1 q9 M! L; C+ M/ o$ [, D3 v按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。" s5 E6 n. }3 t# H" u. R0 [
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。( Q- h( D' X& T3 p+ z
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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本月在线: 15 分钟
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: Y8 e* D# f) ~
资金到账了，在线客服真的很不给力。
+ V/ g1 A! M, l+ \8 P就评一般吧。 |
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