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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
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【会员论坛ID】：iwatch
! h! C! s( R( X3 z! Q【咨询公司】： 头头& R# ^. N1 ~! h( {5 j
【咨询内容】： o a. p6 G5 w! w
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昨天在你家注册了个账号，今天参加活动存了1018。
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! T: w' t3 `5 n' R" s中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
' B4 R( P' Y) E8 ~- t+ d! z8 v难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？ j4 G1 C K0 L4 s+ g8 Y, n* V2 H( @
$ s- r$ a- M4 X3 ^8 W8 u ^8 @
到现在还没回复我的资金的去向，真有这么难？1 B: P, W& A. C5 _& v/ i9 H
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帮我追问一下，我转的两笔款去哪里了~ （附截图）
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谢谢~
, u9 r5 y R. s( Z下午就找了在线客服，一直没能解决，好像很难一样？. D- j2 \9 v: L3 }1 p j
这庄可能太小了，老板兼会计，老板娘做客服？ |
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当前离线
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。7 A2 f4 w: d4 D
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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当前离线
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( I4 K) e# d- P0 H+ |3 a现在已经在提款审核中，但是还是没有得到任何解释。
$ R& g( a5 a* I* D j5 j" [1 f如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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当前离线
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7 r- a. N) i9 ~当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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: { D7 q( T6 u( W5 `5 T+ D这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
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6 R7 q& J; N2 m- h+ E只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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iwatch 发表于 2017-8-15 10:559 d7 C9 @/ @+ ^1 D
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
% z+ k- D! A7 ^: f2 N5 n* |3 X+ ^, ?9 m0 ^# a0 ^% d" L$ x
这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2426 小时
本月在线: 15 分钟
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客服妹妹，我最后说一次。% ^6 Z7 U# N1 v, E5 `& x+ K5 G
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
+ D$ T8 R; O3 L* K7 ]) c按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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. o& X+ d. ~/ H7 n5 |* p然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。& W/ [( A* D" ^
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。. U/ D Y1 C `8 A l
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2426 小时
本月在线: 15 分钟
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资金到账了，在线客服真的很不给力。" p1 z: A: ?. }* u% x4 R$ F b
就评一般吧。 |
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