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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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- r, I, Y A$ u+ w1 A$ f6 w【论坛ID】：收米哥
* l6 b1 U, N: F. o! K【公司账号绑定】已通过: O# y. j/ K8 N; J
【咨询驻站客服区版规】：我已阅读确认6 Z8 F) Z/ I4 _$ [& E
【咨询详细说明】：' p6 q. w( a3 P9 {' w G: N7 x
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N3 ~- x0 M8 T) k& D+ t已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。) h+ G( C2 V$ {6 d( N) V6 L
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
; {4 m) z4 b7 A9 X公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq, R0 y. x* Z. d, V4 K
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 8 U- u6 w2 t2 X. {
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理, V5 v3 A& Q& l! `0 e, Y
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跟进情况更新：
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% Z" f- |# [% A: A1 b2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询8 J6 U* ^! o# T5 o. J; @- B
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况8 J! Z: Q( z. A6 Y
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价/ p- \* w @# C
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询7 z; f5 p$ H, g9 Y( Y
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评价说明：
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) d' c5 ?3 ^8 T( g* S4 D v1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理! T" b) F; X8 X
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:538 _ g1 z. g( @; @0 q9 l
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理- O3 E7 r7 T7 E& ?1 ^
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
- L' `: X9 Y, ]1 G: J# E好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# C3 K* ~& J [
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
3 D0 g8 L' I: c. J, |2 A本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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