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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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+ ?; e, J! O/ A. K【论坛ID】：收米哥
& K6 z. Y* d5 b+ Q3 m: d【公司账号绑定】已通过
8 F) v' R6 V7 l7 j【咨询驻站客服区版规】：我已阅读确认/ E, U m& J2 f! O( M5 g- C; q
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。3 h5 y: l3 a+ K9 A( E( o
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
! q5 Y7 {% G: o, C公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: w G R8 u- K: s
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& j: ?9 A3 _( A3 P1 [6 A跟进情况更新：
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8 W# [+ y( O3 D I0 }/ ?: s2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
x+ ^0 M* Z3 V5 U8 h. J' Z2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
. O% ]+ t! [/ M3 k8 {2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
4 {" u0 N: y/ u! u9 H2 ?8 p; p9 }+ }2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询" V) t1 A1 W( u6 H) Z& g. t( d
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% h( J: [2 T: I# N6 |: V* Y评价说明：: Y* E# H$ ?! I/ u; ?1 f
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: U9 }! U% ]$ O! t) Q- V) |3 R2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53
$ {: @) F a: H: @7 _$ u; A好的，先别急哦~七玥这里帮您联系客服看一下怎么处理( H+ u4 v' u; ~, a) K i3 `: i
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
2 l% O: V: m4 L- m- \* L3 K好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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# k' w9 Q$ z' l9 `6 l/ i9 k1 |) T1 j我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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; R% w& a G5 g2 z5 k+ ^其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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收米哥 发表于 2021-11-6 17:41
6 a' B) K6 \) Y) m5 Y- f6 Q. z$ [9 x; c看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支 ...
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间3 o( x4 A h) R$ x2 i
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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