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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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5 W5 |. W, ]1 B【论坛ID】：收米哥
3 \3 f9 m2 g4 C7 I- K1 @【公司账号绑定】已通过
: ]6 o( M) T% k6 L M2 \【咨询驻站客服区版规】：我已阅读确认
: ~' x' }! Y$ U1 l) t* m【咨询详细说明】：9 Q8 @* Q0 U. @& X7 b" @
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。2 u v) t# D8 Q
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533- ]( _+ Z% c+ W% r0 c/ `- a( w* a
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 & p) D& x8 }. S. m
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理, `8 B& c/ q! @; [3 i
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跟进情况更新：: V6 z$ p' C6 F5 H- c
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
3 j3 m* W, |2 U. \, o0 S( n2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况; p0 Q8 T( U* x: ]" g' r- y# N/ x
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价1 O7 c6 w3 i" }/ D8 V
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询# @4 {6 S5 ]2 V4 p6 V7 J4 C
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评价说明：- Q3 N) i4 _& `# n' i9 V
/ @- y* ]% N# h) R& U% K1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理# L# d) J$ b2 S" p" v0 P
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53# d4 l0 w1 X: c3 T, C
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- L3 P$ Q3 ~) ^
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理0 j( n0 {/ p( `
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- w2 e3 i1 O! _5 f7 C2 f/ I我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评- C X8 l& L1 F! e. y1 P
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1 k& f- @8 Y- J% X* @% [其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
. w& t1 n: n w7 F本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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