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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 , m$ H2 H" D% Q( {: q1 k6 V
' x% ~! ?1 l* ^2 l4 d) o【论坛ID】：收米哥
4 E2 M( S' \% R: ]【公司账号绑定】已通过4 [3 d! I) G) o& K& `! _
【咨询驻站客服区版规】：我已阅读确认7 z' y2 C" o8 f# t% i. V' x+ \, R4 T
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
$ u7 Y0 i( ?* R, J) M) K" m, i% g. `5 C2 L9 E" `
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45334 A5 o" S0 l& Q$ n3 R9 ?+ A6 D
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 , C+ O' g4 Q) M
) |* [6 r+ e; w3 Z y0 M4 n. t好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
G% b4 g m" y2 V! o O2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况. O" j1 c' |) r' X! ^
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价/ U a" A, ]# y {9 @: X
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询; ?& U! M; U9 a0 P) ~: q
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% ~. E! J! y+ Q/ w. d* ~/ r评价说明：
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2 y+ d+ t. a; I1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理7 o6 }% O$ i+ |% c B
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:533 X# W8 \3 c9 @# I; R+ f: T3 U
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% }3 Q0 n7 l" {5 ~. S& X: S
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
3 F; B3 `# ] @好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ E5 v% @2 U) A) I2 u. D% X' C" S
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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) v( W4 L; L9 D) b; w3 |好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
经验:
天策币:
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总在线: 6649 小时
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评; W3 X# l! j5 S# i
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
经验:
天策币:
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策小分:
总在线: 3872 小时
本月在线: 0 分钟
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0 N: }5 b2 _- z9 {$ o看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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D8 i @, \+ e, a您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
O3 n& u: r" D* I; c/ f本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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