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)
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[threadtypes] => Array
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[1777] => 金星
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)
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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 : x% y1 S. S* J- L
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【论坛ID】：收米哥
' f! ?* m; [ b% v: P# P【公司账号绑定】已通过
% _& V# W( H4 i& ^7 G) n【咨询驻站客服区版规】：我已阅读确认, @& C( l3 M0 |6 ~
【咨询详细说明】：( {5 H+ ^+ a ?, C6 N1 L3 X0 p1 T6 t
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5 t9 `3 A% o3 G4 @! c. h, b- y7 m- L已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
4 U$ Z( g/ a! {- J
0 Q s1 a5 w. c! \3 C% f转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533/ D2 F" M2 O% {7 y! w# u2 F
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq- o; O1 Y8 Q1 s r2 m5 \1 V
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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+ f- q! F0 N3 |9 c9 n& C好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
9 p. X- _4 G; B( c. Y-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：
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$ ^* }) V/ g) X. g4 F6 D+ i2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
1 C& _5 l+ n7 c1 g2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
7 U6 M; I/ `& k( U. v2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
1 P% ]. ` F# C- M2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询5 }- p, p/ n- R- X$ H# O9 ^
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# }% ]$ E- f+ u: L, m* l0 `7 P评价说明：3 [" w1 U6 ?0 A' _
6 j+ z, g8 j# J4 ~9 F1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 m. w1 }6 j* b* M2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。1 K# ]+ C: l$ X1 M
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天策-七玥 发表于 2021-11-6 09:53
6 D( }3 h. \5 m" c. H好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
5 z5 ^9 j3 ~1 y' a- g4 l------------------------------------------------- ...
4 N. R- A( a6 l9 `上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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# x6 `6 h0 D. K$ ?! a/ J' ~- f周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53) I! O' x. ]& g& [6 {8 [- a; p
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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6 f. V4 ]: `/ Q$ h
好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评! Z9 L: k/ o" \' {. k
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1 Z |& C, w2 @
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# F+ \1 H* p" A. U; F% _看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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0 a) U$ E# d6 c+ U8 H! _您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
- g# J1 Y: ~1 I& K* W本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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